John Hunter Children's Hospital


Lookout Road
New Lambton
NSW 2305
P: (02) 4921 4900‎

The NICU at John Hunter Children's Hosptial one of the largest in NSW. It provides a comprehensive range of services to the Hunter New England, Far North Coast and Central Coast regions of NSW. This includes care for premature and term babies and to babies with surgical conditions, except cardiac surgical conditions.Our retrieval service is part of NSW NETS and retrieves more than 100 babies each year. We provide a range of supportive services including outreach education and clinics in rural referral hospitals throughout the region we serve. We offer a full range of antenatal counseling (in conjunction with the Foetal Maternal Medicine Unit) and postnatal counseling and follow up clinic services. As part of the Children’s Hospital most paediatric subspecialists are available on site.

The NICU at JHCH is an active research hub undertaking unit based research and contributing to a variety of multicentre research studies to help improve the outcomes for newborn babies.

Visiting Hours

Parents may visit any time. Public may visit at permission of parents and only 2 visitors per bed space at any one time. Public visiting not allowed between 1.00pm and  and 3pm (Quiet time).


The Neontal Intensive Care Unit is located on Level 3

NICU Reception

02 4921 4362


To visit click here



Ronald McDonald House provides onsite accommodation for families of children who are inpatients within the John Hunter Children's Hospital. These families need to live 100km or more away from Newcastle, 02 4921 4733


An ATM is located in the main entrance of the John Hunter Hospital opposite the information desk. Newcastle Permanent also has a branch located in the Royal Newcastle Centre.

Monday to Friday 9am - 5pm


Chaplaincy service is available to all patients and families and the chapel is located in the front foyer opposite the information desk.

Flowers & Gifts  

Located Level 2

Monday to Friday 8.30am - 5.30pm

Sat to Sun 9.00am - 4.00pm

Interpreter Services

Migrant Health Unit, phone: 02 4924 6285


Located Level 2

Monday to Friday 7.00am - 7.00pm

Saturday 7.00am - 4.00pm

Sunday 9.00am - 4.00pm

Meals & Snacks         

Cosy Kooka Cafeteria

Located Level 1

Monday to Saturday 7.00am - 6.30pm

Sunday 7.30am - 6.30pm

Grab and GoGo Cafe

Located Level 2

Monday to Friday 7.00am - 9.00pm

Saturday to Sunday 9.00am - 6.30pm

Centre 1 Food Court and Baratza's Coffee Bar

Located Level 2 Royal Newcastle Centre

Monday to Friday 7.00am - 7.30pm

Saturday to Sunday 11.00am - 7.30pm


DOC's Pharmacy is located in Royal Newcastle Centre

Monday to Friday 8.30am - 5.30pm

Sat to Sun 10.00am - 4.00pm

Post Box 

Located in John Hunter Entrance Hall

Public Telephones  

Emergency Entrance at John Hunter Children’s Hospital and inside the main doors of every ward.

Parking on the John Hunter Campus is managed by Kings Parking.

There is a few for parking with a lower rate for concession card holders. Weekly parking passes are available.

Free parking vouchers may be available through the unit.


The Hunter Region NurtureGroup in Cessnock and Newcastle NurtureGroup in Wallsend are held fortnightly.


Facilitated by qualified Miracle Babies Foundation Volunteers, these in hospital parent support sessions operate within Australian NICUs. This vital, comforting, emotional support provides parents with the opportunity to share their journey with someone who has been there. Meet other parents who have also experienced a premature or sick newborn.

JHCH NT 2019.jpg

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